Contact & FAQs

1.What payment methods do you accept?

We accept visa, mastercard, shoppay and googlepay payments

2. How long will it take for my order to arrive?

  • We aim to dispatch all orders within 1-2 business days of receiving payment.
  • Standard shipping within New Zealand typically takes 1-2 business days.


3.What is your return/exchange policy?
Returns are accepted if the product is unused, and unopened

4. How can I track my order?
A tracking number will be generated and sent to you once your order is confirmed

5. Are there any special care instructions for this product?
Please refer to product page or use & care page for product care instructions

6. What if I'm not satisfied with my purchase?
Please let us know straight away, either through the contact form below, or to our email.

7. Do you have a physical store location where I can see the product in person?

Not currently

 

If you have any further questions or want to get in touch with us, please use the form below. We'd love to hear from you!